Many event companies are just waking up to the fact that online communities could become a huge part of their event marketing strategy, so let’s start by clarifying exactly what we mean.
An online community, put simply, is a virtual community where members or users primarily use the internet to share information and interact with one another. In the event industry, an online community is formed around a single event, or if the topics are related, a group of events. The information shared would relate to the topic of the event(s), and participants in these interactions would have an interest in the sector. In its purest form, an online community is inbound marketing in action: the process of attracting leads to your organisation, rather than using outdated, interruptive methods to gain new business.